Terms & Conditions + Privacy Policy
Terms and Conditions
Last Updated: March 17, 2025
1. Introduction
Welcome to 36cero.com ("Company", "we", "our", "us"). These Terms and Conditions ("Terms", "Terms and Conditions") govern your use of our website located at 36cero.com (together or individually "Service") and all related services provided by 36cero.
By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Service.
2. Services Description
36cero provides marketing services including but not limited to website hosting, email marketing, Google reviews management, CRM solutions, and other digital marketing services to businesses and individuals ("Clients").
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.
3. Client Accounts
When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.
You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password.
You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
4. Use of Technology Platforms
4.1 Third-Party Services
In providing our services, we utilize various third-party technologies, software solutions, and platforms. The specific technologies implemented may change over time based on industry best practices and service optimization.
4.2 Data Processing
Client data may be processed through these third-party platforms in accordance with our Privacy Policy and applicable data protection laws.
5. Intellectual Property
5.1 Our Intellectual Property
The Service and its original content, features, and functionality are and will remain the exclusive property of 36cero and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of 36cero.
5.2 Client Content
Clients retain all rights to their own content submitted to or through our Service. By submitting content to us, Clients grant us a license to use, modify, publicly perform, publicly display, reproduce, and distribute such content solely for the purpose of providing and improving our services.
6. Billing and Payment
6.1 Subscription and Fees
Services are billed on a subscription basis. You will be billed in advance on a recurring and periodic basis ("Billing Cycle"), depending on the type of subscription plan you select. Billing cycles are set on a monthly basis.
6.2 Payment Methods
We accept payments via Stripe, PayPal, and check. Payment processing services are governed by the terms and conditions of these third-party payment processors.
6.3 Automatic Renewal
All subscriptions are set to automatically renew unless canceled. You provide consent to allow us to charge your payment method for the subscription through the selected payment processor.
6.4 Fee Changes
36cero, in its sole discretion and at any time, may modify the subscription fees. Any subscription fee change will become effective at the end of the then-current Billing Cycle. We will provide you with reasonable prior notice of any change in subscription fees to give you an opportunity to terminate your subscription before such change becomes effective.
7. Cancellation and Termination
7.1 Cancellation
You may cancel your subscription at any time by contacting our customer support team. You will receive a confirmation email upon cancellation.
7.2 Refunds
Refunds are provided at the discretion of 36cero and in accordance with applicable laws.
7.3 Termination
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.
8. Limitation of Liability
In no event shall 36cero, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
Your access to or use of or inability to access or use the Service;Any conduct or content of any third party on the Service;Any content obtained from the Service; andUnauthorized access, use, or alteration of your transmissions or content
The limitations of liability set forth above shall apply regardless of whether you base your claim on contract, tort, strict liability, or otherwise, even if we have been advised of the possibility of such damages.
9. Disclaimer
Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.
36cero does not warrant that a) the Service will function uninterrupted, secure, or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.
10. Governing Law
These Terms shall be governed and construed in accordance with the laws of the state where 36cero is registered, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
11. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
12. Contact Us
If you have any questions about these Terms, please contact us at:
Email: [email protected]
By using 36cero.com, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Privacy Policy
Last Updated: March 17, 2025
1. Introduction
At 36cero.com ("Company", "we", "our", "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website 36cero.com or use our services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
Register for our services Fill out a form Sign up for our newsletter Correspond with us Request customer support
The personal information we collect may include:
Name Email address Phone number Billing address Business information Payment information
2.2 Information Automatically Collected
When you visit our website or use our services, we may automatically collect certain information about your device, including:
IP address Browser type Operating system Referring URLs Access times Pages viewed
We may also collect information about how you interact with our services using cookies and similar technologies.
2.3 Client Data
As part of our marketing services, we may process data on behalf of our clients, including:
Customer contact information Marketing campaign dataWebsite visitor data Email marketing metrics CRM dataReview management data
3. How We Use Your Information
We may use the information we collect for various purposes, including:
Providing, maintaining, and improving our services Processing transactions and sending related information Responding to your comments, questions, and requests Sending you technical notices, updates, and administrative messages Communicating with you about products, services, offers, and promotions Monitoring and analyzing trends, usage, and activities Detecting, investigating, and preventing fraudulent transactions and other illegal activities Personalizing and improving your experience Complying with legal obligations
4. Third-Party Service Providers
4.1 Service Providers
We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. These third parties may include:
Payment processors Web hosting providers Email service providers CRM software providers Marketing automation platforms Analytics providers
4.2 Business Transfers
If we are involved in a merger, acquisition, financing, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4.3 Legal Requirements
We may disclose your information where required to do so by law or in response to valid requests by public authorities.
5. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no security system is impenetrable. Therefore, we cannot guarantee the security of our databases, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet.
6. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
7. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
Right to Access - You have the right to request copies of your personal information. Right to Rectification - You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete. Right to Erasure - You have the right to request that we erase your personal information, under certain conditions. Right to Restrict Processing - You have the right to request that we restrict the processing of your personal information, under certain conditions. Right to Object to Processing - You have the right to object to our processing of your personal information, under certain conditions. Right to Data Portability - You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact information provided below.
8. Children's Privacy
Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.
9. Cookies Policy
9.1 What Are Cookies
Cookies are small pieces of data stored on your device. They are used to improve your experience on our website and help us understand how visitors interact with our services.
9.2 Types of Cookies We Use
Essential Cookies: Necessary for the operation of our websitePreference Cookies: Allow our website to remember your preferencesStatistics Cookies: Help us understand how visitors interact with our websiteMarketing Cookies: Used to track visitors across websites to display relevant advertisements
9.3 Managing Cookies
Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies or to indicate when a cookie is being sent.
10. International Data Transfers
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]
13. California Privacy Rights
If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, please request our CCPA Privacy Notice for California Residents.
14. Do Not Track Signals
Some browsers feature a "Do Not Track" setting. Our website currently does not respond to "Do Not Track" signals.
15. For European Union (EU) Users
If you are located in the European Union, you have rights under the GDPR regarding your personal data. We serve as the data controller for your personal information collected through our website and as a data processor for information we process on behalf of our clients.
Legal Bases for Processing
We will only process your personal data when we have a legal basis to do so. Legal bases include:
Consent Performance of a contract Legal obligation Vital interests Public interestLegitimate interests
Please contact us if you have any questions about the specific legal basis we are relying on to process your personal data.
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